Partial Service Disruption

Incident

Partial Service Disruption

Status: closed
Start:
End:
Duration: 1 hour
Affected Components:
Payment Processor: Visa/Mastercard Alternative Payment methods Merchant Portal Apple Pay EPS Google Pay Instant Bank Transfer Bancontact PaysafeCard Sofort Trustly Payment Processor: Other APMs
Update

Dear Merchant/Partner,

We would like to inform you that earlier today, we experienced a partial disruption affecting our services.

The incident occurred at 15:20 PM EET and was fully resolved by 16:20. During this time, some of our services were intermittently unavailable.

Our teams identified and resolved the issue. We apologize for any inconvenience this may have caused and appreciate your patience and understanding.

If you have any questions or continue to experience any issues, feel free to reach out to our support team.

Resolved

Issue is resolved

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